RTIR: Adding Incident Response Capabilities to RT
Posted in Apache, MySQL, RTIR, Request Tracker on Aug 7th, 2008
In our last post, “Request Tracker Installation (Part 2 of 2),” we implemented Request Track (RT) on an Apache web server. As a reminder, RT is an enterprise-grade ticketing system which allows for the checking of the status of various tasks including when the tasks were requested, who requested the tasks and why, when [...]
