Posted in Apache, MySQL, RTIR, Request Tracker on Aug 7th, 2008
In our last post, “Request Tracker Installation (Part 2 of 2),” we implemented Request Track (RT) on an Apache web server. As a reminder, RT is an enterprise-grade ticketing system which allows for the checking of the status of various tasks including when the tasks were requested, who requested the tasks and why, when [...]
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Posted in Apache, Leopard, Links, Mac OS X, ModSecurity, MySQL, NIST, OpenSSL, PHP, Request Tracker on Aug 3rd, 2008
Awhile back, I posted “Request Tracker Installation (Part 1 of 2),” which provided information and additional links concerning Request Tracker (RT). As a reminder, RT is an enterprise-grade ticketing system which allows for the checking of the status of various tasks including when the tasks were requested, who requested the tasks and why, [...]
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Posted in Request Tracker on Dec 26th, 2007
“The only reason for time is so that everything doesn’t happen at once.”
– Albert Einstein
I wanted to write some notes on the installation of Request Tracker (RT); one man’s experience. So everything does not happen at once, I am splitting the posting between need to know links before starting and step-by-step installation instructions.
Let me [...]
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